Privacy Policy

Last Updated: April 2026

Hafeef (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and protect your information when you use the Hafeef mobile application.

By using Hafeef, you agree to the practices described below.

1. Information We Collect

We collect only the minimum information necessary to operate Hafeef and improve your experience.

A. Personal Information

We may collect:

• Name
• Email address
• Contact details (if provided)

B. Non-Personal Information

We automatically collect:

• Device type and operating system
• App usage data (plant scans, reminders, interactions)
• Session activity and navigation
• Crash logs and diagnostics
• Anonymous analytics

C. Plant Data

We may collect:

• Plant types you add
• Plant images (for identification)
• Care activity and reminders

We do NOT collect:

• Precise location
• Contacts
• Sensitive personal data
• Financial data

2. How We Use Information

We use your data to:

• Provide plant care recommendations
• Improve app performance and features
• Send reminders and notifications
• Personalize user experience
• Process subscriptions
• Analyze usage and behavior

We do NOT sell or share your personal data for marketing purposes.

3. Data Storage and Security

Your data is stored securely using trusted providers such as:

• Google Firebase
• Secure cloud infrastructure

We implement appropriate technical and organizational measures to protect your data.

4. Third-Party Services

We use trusted third-party services:

• Firebase Analytics (usage and performance tracking)
• Apple App Store / Google Play (payments and subscriptions)

Each third-party service operates under its own privacy policy.

5. Payments and Subscriptions

Payments are processed securely via:

• Apple App Store
• Google Play

We do NOT store or process credit card information.

Subscription Terms (Required by Apple)

• Subscriptions automatically renew unless canceled at least 24 hours before the end of the current billing period
• Your account will be charged within 24 hours prior to renewal
• You can manage or cancel subscriptions through your device account settings
• Any unused portion of a free trial (if offered) will be forfeited upon subscription purchase

6. User Rights

You may:

• Request access to your data
• Request correction or deletion
• Withdraw consent

Requests can be submitted to:

[email protected]

7. Children’s Privacy

Hafeef is not intended for children under the age of 13.

We do not knowingly collect personal data from children. If such data is identified, it will be deleted promptly.

8. Policy Updates

We may update this Privacy Policy from time to time.

The latest version will always include the “Last Updated” date above.

9. Contact Us

Email: [email protected]

Website: hafeef.co

Terms of Service

By using Hafeef, you agree to the following terms:

1. Use of the App

You agree to use Hafeef only for lawful purposes.

2. User Responsibility

You are responsible for:

• Providing accurate information
• Using plant care recommendations appropriately

3. No Guarantees

Hafeef provides recommendations for guidance only and does not guarantee plant health outcomes.

4. Account Security

You are responsible for maintaining the confidentiality of your account.

5. Intellectual Property

All content, design, branding, and features belong to Hafeef.

6. Termination

We may suspend or terminate access if misuse or violations occur.

Subscription Terms

1. Subscription Plans

Hafeef offers:

• Free Plan
• Plus Plan (monthly/yearly subscription)

2. Billing

• Payment is charged at confirmation of purchase
• Subscriptions automatically renew unless canceled

3. Cancellation

• You may cancel at any time via your App Store or Google Play account
• Cancellation takes effect at the end of the billing cycle

4. Refunds

Refunds are handled by Apple App Store or Google Play policies.

5. Pricing

Prices may vary by region and may change with notice.

6. Features Included

Plus subscription may include:

• Unlimited plant scans
• Advanced care insights
• Water amount recommendations
• Diagnosis features
• Meditation mode

End-User License Agreement (EULA)

This End-User License Agreement (“Agreement”) is between you and Hafeef.

1. License

Hafeef grants you a limited, non-exclusive, non-transferable license to use the app.

2. Restrictions

You may not:

• Copy or modify the app
• Reverse engineer or attempt to extract source code
• Use the app for unlawful purposes

3. Ownership

All rights, title, and interest in the app remain with Hafeef.

4. Disclaimer

The app is provided “as is” without warranties of any kind.

5. Limitation of Liability

Hafeef shall not be liable for any damages resulting from the use of the app.